15 June

B for Boundaries

It is rather simple, we teach others how exactly to treat us. It really is better to blame others, simpler to take responsibility off ourselves, however in reality you’re the only one who can change just how others treat you. Why do people allow others to belittle or disrespect them with hurtful comments? Sometimes they […]

27 July

Are You Sending Conflicting Messages?

Everything you guarantee versus what you’re doing. You may send a contradictory message if you direct customers to expect a level of service that differs from what you normally supply. Over-eagerness to be more responsive, or to exceed or match a competitor’s service, can allow you to commit to an overly ambitious level of support. […]